
FAQ
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What is your jewellery made of?
Our quality jewellery is made of either stainless steel or sterling silver, with 14 carat or 18 carat gold plating for our gold pieces. This ensures that our jewellery is hypoallergenic, making it suitable and kind to sensitive skins – just what every queen deserves.
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how will my order come packaged?
Our jewellery is sent out in a gorgeous pouch or box accompanied by a soft polish cloth and care card instructions. We take great pride and care in packing your order so that you have the best experience when opening them.
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What's the best way to look after my jewellery?
Our pieces are made from stainless steel, sterling silver, and gold plated which means that they have a resistance to tarnishing. However, they can still tarnish if exposed to certain chemicals, therefore we recommend removing your jewellery when sleeping, showering/bathing, swimming or exercising.
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are you able to do a personalised piece of jewellery?
We do not offer this as a standard service at the moment but if you get in touch with us at info@sassyrocks.com then we can certainly discuss your requirements and look into this.
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What are Sassy Rocks doing to contribute towards sustainability and the environment?
We ensure that all of our jewellery is made from quality metals, stainless, silver sterling and 14k/18k gold plated. This means that it will last longer and not tarnish as easily as cheap jewellery does, which then has to be thrown away and replaced quite often.
Our orders are sent out in pouches that can be reused to store jewellery or travel with.
The vast components of our postal packaging are recyclable. We are currently making every effort to reduce the amount of plastic used with the aim of ensuring all of our packaging is plastic free and entirely recyclable by 2023.
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how do i get in touch with you?
You can get in touch with us at info@sassyrocks.com and we will get back to you as soon as possible.
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do you ship worldwide?
Yes, we do indeed! Please check out our ‘Delivery Information’ page for full details.
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How quickly do you despatch your orders?
We will usually despatch your order within 24 hours of being placed.
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What are your delivery times and prices?
Please see our Delivery Information here!